FAQ

Frequently Asked Questions

Shipping

Yes, we ship worldwide.

NOW Watch currently has 2 warehouses. One is located in the United States in Michigan (from here we ship orders within the USA) and one is located in Poland (from here we ship orders to Europe and all the other countries). Express orders to Canada, Puerto Rico and Mexico are shipped from our warehouse in the USA, postal orders to these countries are shipped from our warehouse in Poland. 
See the list of countries where we have successfully shipped our products.
If you have any questions regarding shipping to your country please feel free to ask us via our contact page.

Free shipping is for orders over $70. You have to order products of a value of more than $70 and your cart will be updated automatically showing you that the shipping is free. 

Yes – you will receive an email notification with the tracking number.

NOW Watches

We have 2 versions of NOW Watches.
Every product has an information about that in the product description.
For example:

All the wooden watches on our website are made of a real wood.

If you are planning to order products that collectively are more than $300, please feel free to reach out to us via our contact page. We can give you a custom offer.

Returns & Refunds

You just need to send us the product back to our address (you can find it in our contact page). Also, please inform us via email about the reason and send us your order number or full name. Our email address can be found on the same contact page.
As soon as we receive the product, we will proceed with the refund.

 

You can return/exchange the product or ask us for help via our contact page if you have any questions.

 

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