Frequently Asked Questions
Shipping
Yes, we ship worldwide.
NOW Watch currently has 3 warehouses located in the United States, Poland and China.
We usually ship orders from the warehouse that allows the fastest delivery.
See the list of countries where we have successfully shipped our products.
You will receive a tracking number as soon as your order ships.
Most orders arrive within 5-8 business days.
If there are any issues, we are always here to help.
Free shipping is automatically applied on orders over $70. No code needed.
Yes – you will receive an email notification with the tracking number.
You can track your package at any time until it arrives.
NOW Watches
We have two types of NOW Watches:
Timeless Watches
These watches do not show time.
They simply say NOW as a daily reminder to be present.
Real Watches
These watches include a working movement and display time.
Each product page clearly states which version you are purchasing.
If you are planning to order products that collectively are more than $400, please feel free to reach out to us via our contact page. We can give you a custom offer.
Returns & Refunds
If you would like to return your order, simply contact us first via our contact page with your order number.
We will guide you through the return process.
Once we receive the product, your refund will be processed.
If you experience any issue with your watch, please contact us.
We are here to help and will work with you to find a solution, whether that means replacement, exchange, or support.